Privacy Policy

Effective Date: June 22, 2025

1. Introduction

Travel Card Ltd. ("Travel Card", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when using our travel expense management platform.

This policy complies with Israeli privacy laws, including the Privacy Protection Law, 1981, and Amendment No. 13 (effective August 15, 2025), aligning with GDPR-like standards.

2. Information We Collect

2.1 Personal Information You Provide

Account creation: name, email, job title, company info
Payment services: financial accounts, transaction data
Support interactions: messages, tickets
Surveys and feedback: responses, preferences

2.2 Information Collected Automatically

Technical: IP address, browser type, device ID
Usage: pages visited, features used, time spent
Location: based on IP-derived geolocation

3. How We Use Your Information

We use your information to:

Provide and improve the Service
Ensure security and operational integrity
Comply with legal requirements

4. Legal Basis for Processing

We process your information under one or more of the following grounds:

To perform contractual obligations
To comply with legal duties
With your explicit consent

5. Information Sharing and Disclosure

5.1 Service Providers

We share data with trusted third parties including payment processors, tech infrastructure providers, and compliance support partners.

5.2 Legal Requirements

We may disclose personal data if required by law, courts, or government authorities.

6. Your Privacy Rights

You may have rights under data protection laws to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise these rights, email us at privacy@travelcard.io

7. Data Retention

Account data: retained during service relationship
Financial records: stored for 7 years
Marketing data: deleted upon unsubscribe

8. Cookies and Tracking

We use:

Essential cookies for platform operation
Analytics cookies to improve features

Users can manage cookie preferences via browser settings.

9. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from minors. If detected, such data will be deleted promptly.

10. Changes to This Privacy Policy

We may update this policy to reflect legal, technical, or business developments. Material updates will be notified at least 30 days in advance.

11. Contact Information

Email: privacy@travelcard.io
Website: https://travelcard.io
Address: Tel Aviv, Israel